FAQ
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What Documents Do I Need to Get an eSIM?
Just your phone and a compatible device—most iPhones (XS+), Google Pixels, or Samsung Galaxys work. No paperwork, just download our app and go.
What Are the Fees for Using Your eSIM Services?
Plans start at $5 with no hidden costs. Pick data and duration that fit—pay only for what you use, from a day to a month.
What Sets a Tourist eSIM Apart from a Regular eSIM?
Our tourist eSIM is built for travelers—flexible, multi-country coverage, and easy activation. Regular eSIMs tie you to one carrier, less ideal for roaming.
Can I Use a Tourist eSIM for Work?
Absolutely! Stream meetings or upload files with our 5G speeds. Just ensure your plan’s data matches your workload—top up if needed.
How Long Does It Take to Activate an eSIM?
Instant! Scan the QR code in our app, and you’re online in under 2 minutes. Set it up before takeoff for zero delays.
Is There an Age Restriction for eSIM Applications?
No age limit—just a compatible device. Kids traveling with parents can use it too, supervised of course.
Can I Get an eSIM with a Criminal Record?
Yes, no background checks here. It’s about your device, not your past. Everyone’s welcome to stay connected.
What Should I Do If My eSIM Application Is Rejected?
Rare, but if it happens, check device compatibility or contact [email protected]. We’ll troubleshoot and get you sorted fast.
How Quickly Can You Finalize an eSIM Project?
Plans are ready instantly online. Custom needs? Email us—most solutions roll out within 24 hours.
Do I Need an eSIM for a Short Stopover?
Not always. For layovers under 24 hours, Wi-Fi might do. For longer or data-heavy stops, grab a day pass for just $2.